TRIP TERMS & DEFINITION OF CHARGES
Ride Estimates on Reservation Confirmations - The charges contained in the Reservation Confirmations are intended as a good faith estimate of the costs involved based upon the information known to us at the time of the reservation. It is not intended to represent the actual cost of the trip.
Billing - All rides will be billed in US dollars. Hourly billing starts from the time the vehicle leaves the garage and ends when the vehicle returns to such garage. In all cases parking and tolls are additional, when applicable. Airport transfers or pick and drops will be billed as a flat charge with a 15 minute grace period. After the grace period is over, charges in 15 minute increments will be applied. If any type of transfer has a stop added, hourly billing will commence.
Cancellations - Cancellations must be received at least two hours before the car is scheduled to be dispatched to greet you and up to 48 hours in advance for International travel. If you do cancel a reservation, please ask for the cancellation number which every BLS agent is required to provide to you.
Definitions of charges, if applicable
Gratuity - Any gratuity that may appear on the invoice is wholly voluntary and the amount constitutes only a suggested sum and it is entirely up to the payer to remit whatever amount, if any, they deem warranted.
Both parties understand that from time to time it may be necessary for BLS to subcontract certain work without changing the total amount paid by the Company. Under such circumstances, however, the driver assigned to perform the subcontracted work will not be an employee of BLS and gratuity will not apply. No gratuity otherwise provided applies to subcontracted work. No gratuity is for the benefit of or intended to be paid to a subcontracted (non-BLS employee) driver. Rather the total amount paid by the Company will be kept by BLS to offset the additional costs involved in effectuating and monitoring the sub-contract.
Fuel Sur - This refers to a Fuel Surcharge that will vary based upon the national average.
ISC - This refers to an Insurance Surcharge based on upon the increased cost of insurance premiums.
Processing Fee - This refers to the varying costs of handling and monitoring the reservation.
AHC Fee - This refers to the rising costs of the Affordable Healthcare Act.
Congestion Fee: As imposed by New York State, this is a required flat fee of $2.75 on all rides that begin, end or pass through below 96th in Manhattan.
With 3,000 guests checking in and out of our resort daily, it is reassuring to know BLS will be there as an extension of our Five Star services!Customer Testimonial