TRIP TERMS & DEFINITION OF CHARGES
Ride Estimates on Reservation Confirmations - The charges contained in the Reservation Confirmations are intended as a good faith estimate of the costs involved based upon the information known to us at the time of the reservation. It is not intended to represent the actual cost of the trip.
Billing and Wait Time - All rides will be billed in US dollars. Hourly billing starts from the time the vehicle leaves the garage and ends when the vehicle returns to the garage. There is a 15 minute grace period for domestic arrivals / non airport pick ups and 30 minute grace period for international arrivals. After the grace period is over, charges in 15 minute increments based on the hourly rate will be applied. If any type of transfer has a stop added, hourly billing will commence. In all cases parking, tolls and airport fees are additional, when applicable.
Cancellations - Cancellation Policy does not apply to special events and may vary. General cancellation policies can vary in different markets and range from 2 hours in tier one cities, up to 24 hours in tier 2 markets, range from 48 to 72 hours for tertiary cities and international travel. Please ask for the cancellation number which every BLS agent is required to provide to you.
Definitions of charges, if applicable
Gratuity - Any gratuity that may appear on the invoice is discretionary and the amount constitutes only a suggested sum and it is entirely up to the payer to remit whatever amount, if any, they deem warranted. Both parties understand that from time to time it may be necessary for BLS to subcontract certain work without changing the total amount paid by the Company. Under such circumstances, however, the driver assigned to perform the subcontracted work will not be an employee of BLS and gratuity may not apply.
Energy Sur - This refers to an Energy Surcharge that will vary based upon fuel and electricity usage for gas and electric vehicles.
ISC - This refers to an Insurance Surcharge based on upon the increased cost of insurance premiums.
Processing Fee - This refers to the varying costs of handling, monitoring and processing a ride.
AHC Fee - This refers to the rising costs of the Affordable Healthcare Act.
Sales Tax: As imposed by various county and state regulations, this is a required pass through charge.
Congestion Fee: As imposed by New York State, this is a required flat fee of $2.75 on all rides that begin, end or pass through below 96th in Manhattan.
Port Authority Fee: As imposed by New York State airports located in NY and NJ, a $2.50 fee is applied to each airport transfer.
Their high quality service is consistent through out all of the markets that we use them in. The BLS drivers are always professional and handle our passengers with the utmost degree of discretion and courtesy.Customer Testimonial